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Our Professional Development Recognition (PDR) courses are designed to help animal care professionals stay current, enhance their skills, and maintain industry-leading standards. Developed by experts, these flexible, practical courses cover a wide range of topics ensuring you remain confident and compliant in a fast-evolving sector. Whether you’re looking to refresh your knowledge or explore new specialisms, iPET Network CPD training supports your growth every step of the way.

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Ever feel like a fraud, convinced you don’t deserve your success? That’s impostor syndrome and this course helps you recognise it, understand how it holds you back, and gives you six strategies to overcome it.
Learn how to health check and examine the skin and coat, distinguish between healthy and unhealthy skin and hair, and understand the importance of shampoo including medicated, prescription, and hypoallergenic options alongside key facts about dog shampoo and conditioner.
Great customer service is about more than being right, it is about building relationships, making customers feel heard, and solving problems with care. This course teaches practical strategies for working with different personality types, managing empathy fatigue, and helping customers troubleshoot with confidence.
There never seem to be enough hours in the day. This course covers the core principles of time management, how to spot signs you’re using time poorly, and practical techniques to track, analyse, and boost your productivity — plus seven tips to start managing your time more effectively.

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